Hi I have just purchased a new campervan and the toilet wont flush, it worked for a week and then stopped altogether I have checked the fuse in the cassette compartment and that seem,s ok and the other one on the fuse board is fine any suggestions? I know that I have a warrenty and can take it back to the dealer but it,s 70miles round trip the vehicle is the new E520 lowline Bessica. Thanks

Peter Westall, July 2010

We had the same problem with a Thetford toilet. The pump is under the toilet roll holder (this can be prised out) and after manually turning the pump several times (Don't give up!) which is held in place with one small screw and lubricating with cooking oil it worked! Hope this helps.

Ann Yorks, August 2010

UK & EUROPE www.thetford-europe.com
Australia www.thetford.com.au (Even get request from Australian campers)
Australia site has stockist list.

HOME PAGE SELECT ENGLISH {if in Australia forget this selection)
NEXT PAGE SELECT CUSTOMER SERVICE (top line)
NEXT PAGE SELECT USER INFORMATION (left of pic) also 'Ask thetford' is on this page.
NEXT PAGE SELECT REPAIR INSTRUCTIONS (left of pic)
NEXT PAGE SELECT BUILT IN TOILETS [top right of pic]
NEXT PAGE SELECT This is where you select your toilet range. Search alll if unsure of type/range
NEXT PAGE PDF Files You should be in the pdf folder list on your Thetford toilet. Start downloading.


To direct link to the Thetford download site type in the following
www.thetford.eu/web/show/id=51498/langid=42

Don't bother for Thetford fridges they tell you for safety reason to take it to a service centre

bob, July 2010