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Ghd problems?

Had my Ghd (model 4.18 jemella limited) for about 2 years. Light comes on but does not flash and does not seem to be heating up (can actualy hold the plates in my hands and will not burn me!) what's the problem? How do i solve as they are now passed the 2 year guarentee?
Theresa, July 2010
link Click here to see other fixes for Ghd 4.18.