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NEFF S4443 dishwasher not heating?

My NEFF S4443W8GB (cold water feed only) does not heat the water in the wash cycle, though it does heat the air for the dry cycle. Are there separate heating elements or is there some other problem? Am I looking for a water temperature sensor? The washer completes the cycle each time but leaves dishes dirty.
GBMUD, August 2010
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