Tried this and it worked...
Turn off the camcorder.
Remove the battery from the camera.
Remove the AC power supply from the camera.
Slide the power switch on the camera to the VTR , VCR or CAMERA mode for 15 seconds.
Slide the power switch back to the OFF position.
Connect the AC power supply to the camera.
Attempt to load the cassette compartment.
good luck
Wayne, June 2010