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How do I get the front cover off my Gainsborough 9.5 deluxe shower?

I need to remove the front cover off my Gainsborough 9.5 deluxe shower unit to see why it won't heat up. I've removed the sealed screw but the cover will not come off. Any advice please
Natalie, August 2010
I am having exactly the same problem - how does the cover come off? do I force it?

Bob, November 2010
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