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Ice forming under bottom drawer of freezer?

We have an LG frost free fridge freezer with built in water dispenser. Ice is gathering under the bottom drawer therefore not allowing us to use the bottom drawer. We have to break up/defrost otherwise it will leak all over the floor. Can you advise. Manual not very useful
Joy Henshall, August 2010
what happend have you answer

david, August 2010
link Click here to see other fixes for LG.