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How can I fix SR-S2028CSS water dispenser?

The water filter had not been replaced for a while, and it started to produce blackish water. We replaced the filter on the mains water line and turned the fridge off and on again and the green indicator light is on but no water is being dipensed./
Emma Fynn, August 2010
water botel probaly frozen due to common prob

kit now available on ebay for this problem, full fitting instructions etc ..

ebay ref 280545245203

also try youtube

http://www.youtube.com/watch?v=JR047roByjY

jake, August 2010