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How can I fix my get my Hotpoint fridge freezer to work? ?

How can I fix my freezer? The freezer has defrosted itself is not working anymore although the noise when the fridge is turned on is still there. The red light won't go off; I have cleared the drain and cleaned it thoroughly. It's not cold like it should be and is still not working in spite of all my efforts to fix it.
Anita, August 2010
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