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AKZ446/IX oven glass shattering?

I have a AKZ446/IX oven where the door glass shattered spontaneously, when I contacted Whirlpool they seemed to think that this could not happen without impact and looking at some of the comments on the site I am not the only one- any advise on how I can deal with this, if its believed to be a manufacturing fault.
Jason, September 2010
It has to be just over 2 years, came fitted with my kitchen.

Jason, September 2010
how old is it?

ck, September 2010
link Click here to see other fixes for Whirlpool.