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How can I fix my Singer Touch Tronic 2010 Sewing Machine?

I have a Singer Touch Tronic 2010 Memory Sewing Machine. I can't get the needle to pull the bobbin thread through the top. The needle won't catch the thread at all. Can you tell me how I can fix this.
Rosemary, September 2010
Hello Rosemary,
If you type my address as you say it and not as you see it I can attach instructions if you email me.
Ken

drivewithken at blueyonder dot co dot uk, September 2010
link Click here to see other fixes for Singer 2010.