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The zig zag stitch is not working?

What could be the problem on Zig zig stitch & what should i
do.The Model 550 Celebity Empisal
Best Mooya, September 2010
Is the needle moving back and forth when you select zig but not picking up the stitches or is the machine not selecting zig zag when you put the control on zig zag ?

drivewithken, September 2010