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what is wrong with my tom-tom, why won't the screen come brighter?

when my tom-tom 530 is switched on. I cannot see the screen. It's very dark and will not light up, I've tried the night-time setting and the daytime setting and I've also check the brightness settings to no avail. Everything else is working fine except for the fact that the screen will not come brighter, regards.
Laurence Hennessy, September 2010
try putting it back to factory setting ,,

m, September 2010