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wot number should i have it on?

i have a hotpoint ice diamond fridge freezer ffa52,at first it was over freezing ice cream soft scoop to hard to remove at no 4 so had the engineer out he said gas was fine,then noticed the fridge was freezing salad,veg called engineer out again he checked temp in the fridge which was on no 1 said all ok . wot no shud i have it on to stop this happening or have i just got a faulty fridge freexer
mrs bates, September 2010
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