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Cant hear anyone speaking on phone?

I cant hear anyone speaking when i use my phone, they can hear me but i cant hear them, happens with incoming and outgoing calls. Adjusted volume but still nothing works.
Ellie Dodd, September 2010
Hi

not being rude but have you tried to plug in a differnt phone to your line as the phone might have a fault,

and even more so not wishing to offend but do you wear a hearing aid if so there is a T position for use with phones other than that you need to try perhaps a neigbours phone plugged into your house and see if that fixes the problem if so then buy a new phone

Good luck

Marconi, September 2010