I found this post on the Pug website so you may as well try this.....
First make sure the battery is charged then put your red key in the ignition and turn it on for five seconds and then turn it off and remove it, then put the black key in and turn the ignition on for five second then remove it and finally put the red key back in and turn it on for another five seconds then remove it again and wait two minutes before trying to start the bike with your black (service/normal) key.
steo, September 2010