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How can I get my Samsung SF5100 to send and receive faxes again?

Our Samsung SF5100 has suddenly stopped receiving and sending faxes. I have checked the set up and the cables and they are all ok. Whenever you go to transmit, it comes up TX but nothing is going through; and if someone is sending in a fax it is not receiving it.
ccg, September 2010
link Click here to see other fixes for Samsung.