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how can i fix?

i have had my samsung uas style fridge/ freezer for nearly 3 years now, it stopped freezing and cooling the food in fridge and freezer an engineer came out in july and changed a part called the regus. it's now september and the problem has started again the fridge is not keep food chilled and the freezer not keeping food frozen. can any one please help me out with this. tanx
abi, September 2010
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