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My F&P Intuitive won't spin, can you help?

I was getting error code 37 on my F&P washing machine. The bowl will drain but won't spin. The black fan under the machine turns freely so I don't think the pump is blocked. When I try to start a spin cycle, it turns a couple of times clockwise then anti, then the motor keeps trying to engage but nothing spins. Can you help please? Thanks so much.
orcabee, September 2010
link Click here to see other fixes for Fisher & Paykel Intuitive.