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bosch wfl 2872?

the only way the water will empty is if i put the drain hose on the floor to a bowl.does this mean the water pump has gone ?
lorry, September 2010
so how do i get it open (the round thing to see if it is blocked, and what way do i try and turn it

dale, October 2010
my brother gave me his washing machine, and i have to unblock it at the bottom, the only trouble is the round thing handle has broken and can,t turn it ,,,and don,t know what way to turn it or how

miss L, J, Dale, October 2010
after checking the pump is not blocked, and it turns, a replacement is needed

wirecutterman, September 2010
link Click here to see other fixes for Bosch WFL2872.