hi can anyone tell me. Can branches from a large tree which touch the phone line cause crackling. i have checked filters on all outlets they seem to be ok.

john, October 2010

I have this same problem and it is definitely related to humidity. This happens after summertime thunderstorms or extended rainy periods. The outside test jack works fine.

RDE, October 2010

Trees or anything damp etc touching will cause crackling due to the voltage.Clear everything out of the wires and any corrosion around the back of terminal sockets on the walls

RJ, October 2010

Try your phone at a friend or neighbour. If the crackling continues replace the phone.

If the phone is OK, plug it into the Test Socket. (Under the faceplate of the Master Socket.) If the crackling continues the fault is external to you and you should call your land line supplier (BT, Sky, TalkTalk, etc.) to get it fixed.

T, October 2010