We moved into a house about 12 months ago and have never used the alarm because we dont know the code. Unfortunately we had a power cut this morning which started an intermittant beeping. My partner tried to fix this but failed miserably as it is now making an even louder constant noise - does someone know how we re-set it, please??

Tele, October 2010

Hi I have just changed the battery on my scant tonic 9651 and keypad 9930 but now it say lid tamper reset required and the red spanner is displayed I have input my code and it just keep saying reset required does anyone know what I need to do please thanks Dave

Dave, March 2012

Ignore GTS answer, the Scantronic 9651 and other models are designed to bleep in a mains failure, If your battery was faulty the keypad would display this on the LCD display.
You need to enter the user code to stop this, but since you dont know it, the panel needs a first stage default, which is so easy to do, even you the customer can do with instruction over the phone.
This first stage de-fault will take the panel back to factory codes.
Give me a call and i will talk you through it.
Regards
Nick 07842 480037

Nick, October 2010

the standby battery in the end station is faulty,it needs replaced,but if you open the end station you will need the engineering code to reset the panel,the factory reset is 0 enter,7890,but the company who installed it may have changed the code

gts, October 2010