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Where is my hot water?

I have recently had a new shower fitted with a hot and cold supply. The make is HR with a single tap type control. This replaces a shower that was connected to the taps where you adjusted the taps for the temperature, this was able to deliver water too hot to bear but the new shower which is about the same height fails to do so. Any ideas as to the problem?
Mike
Mike doyle, October 2010