Some honeywell valve have a small spring loaded lever on them which can be used to manually operate the valve. Although not the cause of your problem, if you have left this EP2000 for a long period its worth checking the internal battery for corrosion. Press screwdriver into slot at bottom of unit and push up, swing up panel to release. Should be replaced every 5 years, batteries are freely available Varta mempac, may have either a green or blue colour body.
Ed Smith, April 2012