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triton spell bind shower not heating water ?

hi guys ..ive had the triton spellbind 10.5 kw shower for over a couple yrs and now has finally stop working properly .It was working fine then when i went to shut it down it sounded like it was blocked and then the next time i went to use it ,little tiny black bits came out the shower head and now it wont heat the water max 16 c.
Any help would be appreciated before i call somebody out or get a new shower .thanks
sean watson, October 2010
if you press the top 2 buttons together the cs red light will go back to normal

les, September 2011
The very same shower is playing up for me! Says CS which I know means clean shower head. I soaked it in vinegar overnight as suggested by an electrician who came to fit a shower for me some years ago. Has made no difference. It is still working at the moment but slightly less power so is probably on its way out again. New showerhead required maybe

Sharon Cocks, February 2011
at a rough guess it has blown an element and needs replacing

steve.e, October 2010
link Click here to see other fixes for Triton.