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Thread tension device?

How do you repair the upper thread tension device on a sewing machine? I need to remove and service the entire device as the little wire that holds back the thread is loose. Tightening or loosening the tension know does nothing. My machine is a Dressmaker, Model BD-110. Thanks.
IR Vigil, July 2006
How do I thread an Excel 15S?

Janet Powell, August 2006