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why doesn't my phone work?

I have a synergy 3105 twin phones,both phones ring,wont answer or dial out,and just buzzes and no dialing tone.Is there any hope,do we scrap it
judith hedditch, October 2010
take it to a friends house,try it there if it works then ur fone line is at fault,or if your guy has a test meter (or girl)check the fone line,you should get 49.5 to 50.5 volts on line,if nit call bt

mm, November 2010