my wite washed a heavy bathmat there was a knocking noise and the drum stopped turning i have checked the belt dont know what it could be

paul, October 2010

The heavy weight probably caused the drum to collide with the circuit board. This has possibly damaged the relay switch that controls the heater, preventing it from switching the heater on. First check the 2 springs (above drum) and the 2 shock absorbers (below drum) are still connected and working correctly. Next, check the circuit board for damage and replace any components if required. If the casing of a relay switch is damaged, you might get away with removing the damaged casing.

Ross, December 2014

forgot to mention it's a candy 146 washer/dryer my husband thinks it could be the heat thermostat but doesn't know where it is ??

lizzie, November 2010

the dryer has stopped heating up still turns but cold

lizzie, November 2010