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my roller doesnt turn?

I accidently sucked up a sock and the hoover belt snapped. Since then the roller wont turn and if I fit a new belt is just snaps . Any ideas please??
jayne, November 2010
the brush roll is damaged,mabe have bits of the sock in roller ends,remove roller and clean,if this not do it,then you need to replace the roller

mm, November 2010
link Click here to see other fixes for Hoover.