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glowworm 30ci boiler?

hi i have a glowworm 30 ci boiler and we carnt get hot water without having the central heating on and even then it 's not really that hot at all any idea's on what the problem could be ?
andy w, November 2010
3 way valve cartridge or head faulty

A, November 2010
link Click here to see other fixes for Glowworm 30CI.