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Hotpoint Aquaries WMF740 programme dial faulty?

The programme dial will not change the programmes and is now stuck on one programme, although the dial turns, albeit a little stiffly, the programme codes do not change. Can anyone assist me please. I have had the maching for approx. 14 months now.
Mmoniqq1, November 2010
to put it bluntly yer knobs burst

tata dallas, November 2010
link Click here to see other fixes for Hotpoint WMF740.