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How to fix speed control on Bernina 440QE?

The slide speed control on my Bernina 440QE is having no effect on my machine. It will not sew fast enough for good free motion quilting, nor with BSR attached.
Is recaliberation required? If so, how is that done?
Sally, November 2010
kendourof - thank you for your prompt answer.
I don't understand "why the foot control" but will certainly take your advice and take it to my repair shop.
Cheerio

Sally, November 2010
Hello Sally,
You need to take the foot control into the shop

kendourof, November 2010