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laptop won't shut down?

My lap top will not shut down and has been locked for over 12 hours. There is a message on the screen: system standby failed. The device driver for the microsoft ACPI-compliant system device is preventing the machine from entering standby. Cont alt delete does nothing and holding down the power switch does nothing?
Paul, December 2010
Unplug the power cable and remove the battery.

Big Softy, December 2010
link Click here to see other fixes for Microsoft.