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how can i fix my Bernette 340 deco?

I have an Bernina Bernette 340 deco, sperately need instructions for setting the timing as my needle got jammed and now it does not want to pick up the bobbin thread. I live in South Africa and very far from a Bernina shop so if you could help me I would be very grateful.
Teresa, December 2010
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kendourof, December 2010