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No dialling tone o Freelance XC1500?

I have no dialling tone on my phone. I did manage to make contact with the helpline this morningwho advised the process Menu-Redial-Menu-Redial-Menu-Menu. Have done this several times but am still without a dialling tone. Please help.
Sheila, December 2010
link Click here to see other fixes for Freelance XC1500.