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My motorola Irokr is locked up, only 3 keys work, how can I reset it?

This phone is only 3 months old and the toggle button will only work to the left, the volume key in up and the # 3&4 keys plus the power onand off...nothing else works...so can not get to setting sor anything...help! It is a Motorola Irokr SJU61152RB, 35687500179502.
Denise, August 2006
my phone did the same i sent it back to motorola and they put a new keypad and software in it, good as new now

mr g, August 2006
link Click here to see other fixes for Motorola.