Chris- below I copied and pasted your question. I am having the exact same problem with mine. Also it will make horrible loud sounds sometimes and it just won't pick up much of anything without it getting stuck. I have only had this vacuum a year and I HATE IT!!!!!!! Can anyone please help? btw- mine, too, is a bright yellow model.

Original question:
How can I fix my Kenmore Model 116.35912401 Vaccum?

My vacuum sounds like it is working but it is not picking anything up. It is a beltless, bagless model. The rollers move (the carpet just rolls itself in it) but nothing gets sucks through to the see through canister. The vacuum is less than a year old.
I have been unable to find any information on line..most of the models are a different color, etc. Mine is bright yellow.
Any helpful information would be GREATLY appreciated.
Thanks

Chris
February 2006

Kelly, August 2006

I just looked up the schematic to see what vac. this is. This is a pretty new stlye vac...haven't seen many of these come in yet. There are alot of hard bends and passages...make SURE you don't have a clog in there somewhere. These will make alot of noise when they clog and the motor races. If you need any help or parts, email me at arctic@worldlynx.net

Help Around the House, September 2006