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I get an E20 error on my 16830 washer dryer?

i get an E20 error on my 16830 washer dryer and it stops full of water, it will not drain or spin. I have to manual empty, then I can fill and spin. I have checked and cleaned pump cap, and made sure no objects in pump impellor.

Please can you advise what may be the problem,
Paul, December 2010
blocked waste hose?.hold hose over a bucket and select drain program
faulty drain pump?.change the drain pump

ck, December 2010
link Click here to see other fixes for Beko 16830.