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How can I get my Zanussi washer dryer to finish its cycle?

Zanussi ZWD 16270 W1. Just over a year old!

The wash cycle does not finish - it stops with one minute to go. I can clear it by repeating the Drain cycle. the help line suggested calling out an engineer but it's cheaper to repeat the drain cycle. Any ideas?
Ann, December 2010
faulty door lock causes 1 min issue.replace it and fault should go away

ck, December 2010
link Click here to see other fixes for Zanussi ZWD 16270 W1.