From your description of the problem, I would say the batteries are bad. That weedeater uses two 12v SLA batteries and they do "ware-out" after so many charge/discharge cycles. I would go to your nearest Batteries Plus store and have it checked out. They have a Tech Center that can test the batteries, charger and may even install some new batteries to test the weedeater. Note: If you do replace the batteries, charge them up fully and recharge immediately after each use, then remove from charger.
JackinSpokane, April 2007