You will need to open up the canister to verify the problem. There are 2 screws in the front, holding on the hood, and two other screws toward the back, one on either side. They are either phillpis head or Torx T20 screws. The vac. body comes apart by lifting the inside panel off of the lower shell. Most likely, the cord was torn where it goes into the cord reel. The only way to repair it is to replace the cord reel assembly or rig a standard cord into the wiring. New cord reels are no longer available (too old). If you have any other questions, email me at arctic@worldlynx.net
Help Around the House, September 2006