Everything was working perfectly until a couple of days ago. The fan was running but blowing cold air. I do want to fix this and would you please describe it so I can do it myself. I am a woman and do not know electrical very well. My extended warranty ran out also. Thank you.

Patty Owen, January 2011

Heat Surge will be opening repair shops throughout the US in Feb 2011. You will need to take it to a service center because parts will most likley be required. If you cant wait until the launch of service take it to you local electronics shop and have them contact HS for parts. Heatsurgeparts.com Heat Surge will only ship parts to a verifiable repair facility. No residential parts shipping is offered.

C Gallo, January 2011