Can anybody help?

My house alarm started going off the other week in the middle of the night and after waiting on an emergency call out, was advised that the battery is dead inside the house. The engineer also tried to reset the panel to factory settings (1234) as the previous owners we bought the house from didnt remember the 4 digit pin code.

After a few failed attempts, he told us that its 'knackered' and we need a new system. I have phoned Texecom and they have said that we need to replace the PCB in order to reset to factory settings and there after can reset the code.

Does anybody know if this is right and if it would be expensive? Or are we as well to replace the entire system? We've been quoted £250 for a full new house alarm system.

Tracy, January 2011

i have my moments !:-)

gts, January 2011

Good thinking batman:D

Alarm, January 2011

then send him and i a ten spot each,we will drink to your health,and your alarm,:-)

gts, January 2011

take alarm guys very good advice,buy new panel fit it yourself,its a doddle :-)

gts, January 2011

Sorry forgot you`ll need one of these too.

http://www.securitywarehouse.co.uk/catalog/index.php?main_page=product_info&products_id=113

Alarm, January 2011

Well an engineer and the manufactures saying the same thing. What do you think?
Sounds like the code has been locked, without a nvm reader your stuffed.
£250 isnt a bad price TBH is it a straight swap over?

If your brave enough go to my friends website
http://www.securitywarehouse.co.uk/catalog/index.php?main_page=product_info&products_id=322
Buy the whole panel and keypad for £34.19 change it yourself.

Alarm, January 2011