I have a 2008 model heat surge(Model no. ADL 2000M-X) It made a loud rummbing noise when the low and high heat were called for, but everything else was working. I believe that there must be a bad bearing in the tiny motor or else the motor is bad. If I could get a new moror I could replace it. Heat Surge wants to sell me the whole unit and will not sell me a motor. Why?

Richard, January 2011

I have exactly the same problem and am following Sylvia's advice but am having a little trouble with her wording. She says: " I took the copper piece that held the rod out and a small washer the size of the piece behind it. Then on the rod I place two small but a little larger washers. Replace the black rubber cap." What does "two small but a little larger" mean? Larger than what? Also, I assume she put back the small washer and the copper piece into the rubber cap, but she doesn't say so. Then why did she take them out in the first place? So I have been experimenting and cannot make the noise quit unless I press on the rubber stopper. I am considering wedging something against it to take the place of my finger when I put it together again. I might even try using a turnbuckle if I can find one so I can adjust the pressure. I will post my results. Today is Sunday, Feb. 3, 2013.

Wayne S., February 2013

It most likely is not the motor it is the blower cage bushings like Sylvia Franks sayes

anthony, September 2012

http://www.opentip.com/Home-Garden/Heat-Surge-Fan-p-3089140.html

Fix the fan assembly correctly

Meepose, December 2011

I was looking for replacement parts for the Heat Surge heater and could not find any place that had them but I did read Sylvia Franks answer (dated Jan. 2011) and tried what was sugested about repairing a fan problem Sylvia had and remembering that I seen some nylon washers that I had left over from some thing I worked on and that they had a 1/8 or 3/32 hole and about 3/8 OD and I put 3 washers in between the end bushing and the fan and turn if on and it sounds just like new again. Thanks for the tip Sylvia

Vasyl Belovsky, October 2011

Richard, I have had this problem happen twice, the last time today. The heater woke me early this morning making this loud noise. If your heater is out of warranty good luck the company is no help they will sell you and insert.
First, if this is the case and they tell you it voids your warranty, so what, you don't have one anyway.
Place the heater face down on a soft surface. Unscrew the 4 screws inside the back then bend back toward the insert all 4 brackets, they will bend easily. Then lift off the expensive mantel cabinet. Then remove all 10 screws along the top. Carefully remove the top because it has a electrical connection that you do not want to disturb. You will see the fan behind the element. What I discovered this second time. The noise on mine was so loud this second time that you couldn't stand to be in the room with it.
Okay, now look to the left side of the fan you will see a black rubber whatever you call it. Be careful, plug in the heater and turn it on. Place you finger and press onto the end of the black plug push firmly if the noise stops that 's your problem. There is nothing to this simply made heater. I kept at it until I figured it out. At first I thought it was a bearing or something so simple because the noise was only coming from the fan itself.
Okay, Remove the black rubber cap, if pressing firmly on it in the center stopped the noise. You will see the rod that goes to the motor on the other end of the fan. Obviously slack had developed on the rod. I tried pushing it and hammering back in. Didn't work. so I took the copper piece that held the rod out and a small washer the size of the piece behind it. Then on the rod I place
two small but a little larger washers. Replace the black rubber cap. This took up looseness that was in the fan making the noise. So for now it is working properly again. For how long? It was a nice gift just hate my mother fell for this.

Sylvia Franks, January 2011