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my washing machine and dryer is stuck with a 12 min dryer sign with a ?

padlock sign under the twelve will not let you change anything I have turned off at the plug but still frozen can you advise
mark cuthbert, January 2011
childlock on

airkool at hotmail.co.uk, January 2011
The washer dryer does is stuck on a tweve minute dry cycle with a padlock on I have tried to turn off at mains but still there when you turn on

mark cuthbert, January 2011