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I have an Electrolux Integrated Fridge Freezer model ER 78311 faulty?

I have an Electrolux Integrated Fridge Freezer model ER78311 which is running but not cooling or freezing food. How can I fix it.
BK, January 2011
this could be a gas/compressor issue.Very expensive to have repaired and it isn't a DIY job as special equipment is required

ck, February 2011
link Click here to see other fixes for Electrolux.