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Scantronic 9651 with 9930 pad?

I have reset this system after being dormant. When I enter user code now it comes up MAINS FAIL however the mains lamp is glowing to indicate mains power in use.

Any suggestions please?

Thanks
Nicky B, February 2011
guess you not want to know,:-) all is well in the world,

gts, February 2011
if you wish to know how this is done,come back here,
its very easy,once you know how :-)

gts, February 2011
your panel has been left on engineer reset,witch means that you will have to through that routine each time it triggers,you should reprogramme it to user reset,
that means you can reset it by just keying in yyour number,

gts, February 2011
your welcome,

gts, February 2011
That did the trick. Thank you V much.

Nicky B, February 2011
i will be here for a while

gts, February 2011
it could be,try 07890,see what happens it may show installer mode on keypad,if it does,key in 99 then press the tick,it will ask leave engineering,press the tick,it will then say checking system,then it will show date and time,
you are now reset,try this and get back,

gts, February 2011
Hi,
As soon as I enter my user number it wont accept any other entries.

Does it need an engineer reset or setting back to factory default?

Thanks

Nicky B, February 2011
are you looking at the log by any chance?if not,rekey your pin num ,then press the tick

gts, February 2011
link Click here to see other fixes for Scantronic 9651.