We are not sure what the model of our fast trak treadmill is and we can't find the instructions. When we turn it on it works however both start and stop buttons show up as red at the same time, then when we press start nothing happens and we can't get it to move? ? any ideas?

Amanda Jones, February 2011

Have you had any joy in fixing it, my treadmill has just done exactly the same thing.

Julie Thompson, February 2011