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how do you remove the tamper light and get alarm working again?

we recently had a power shortage and the alarm went off managed to turn it off but the tamper light now on and cant reset.,unable to reset know code but not allowing us to reset? it is a accenta es2000 model but when installed never got given instruction manual
katrina watkinson, February 2011
battery faulty

gts, February 2011
link Click here to see other fixes for Accenta.