The inside glass panel on My 720 EF Heritage top oven door has exploded for no apparent reason.
Oven was on, door closed, and the glass blew with an almighty bang!
(a) Is there any history of this fault??
(b) What do I do about getting it fixed?
(c) Is the main oven door safe?

Mrs Yvonne Cullen, February 2011

Answers to you questions, A: No, B: Get a new glass door, C: No untill you get a new glass, then yes.

PP, February 2011