My machine is a Hoover 7kg Boss Balanced orbit suspension system, and everything is working but when it comes to changing cycles it makes a loud band noise and when it spinning its really loud like a helicopter taking off. I have repaired machines before but this has me a little stuck. I think it might be the bearings to the bowl to help spin? Can you help please?

Melissa, February 2011

If it is really loud on spin then the bearings have gone. Machine has to be dismantled & bowls removed to replace the bearings. Not an easy job on a Hoover. Press is needed to get old bearings out & new ones in. Get a service company to do it.

George, February 2011